Thanks for visiting our website. We at FCC Central and Eastern Europe GmbH (hereafter referred to as “we” or “FCC”) respect your privacy and take data protection seriously. The security of your data and the strict confidentiality of your data are our top priority. To secure your data, we are committed to protecting the privacy of all people making use of our services. We process all your submitted data confidentially. All our employees are also indentured to data secrecy. All data is processed in accordance with the EU General Data Protection Regulation (“GDPR”) and the Austrian Data Protection Act (“ADPA”).
You can find further information about the usage of your data hereafter:
I. Name and Address of the Controller
The controller in respect to the General Data Protection Regulation, other national data protection acts of Member States and further data protection regulations is:
FCC Central and Eastern Europe GmbH
QBC 2B, Karl Popper Straße 2/5
1100 Wien
Österreich
Tel.: +43 2235/855-0
E-Mail: info@fcc-group.at
Website: www.fcc-group.eu
II. Provision of Website and creation of Log Files
1. Description and Scope of Data Processing
During each visit to our website, our system processes automated data and information of the computer system accessing our website. The following data is thereby collected:
- Information about the used browser and its version
- Language and version of browser software
- The operating system and its desktop
- The user’s internet service provider
- The user’s IP address
- Date and time of the access and time zone difference in relation to Greenwich Mean Time (GMT)
- Transferred data volume
- Websites from which the user accesses our website
- Websites accessed by the user from our website
- Status of Access/HTTP status code
This data is saved in the log files of our system.
2. Legal basis for data processing
Art. 6 Par. 1 lit. f GDPR is the legal foundation for the temporary storage of data and log files.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the operation of the website. Therefore, it is required to store the IP address of the user for the duration of the session.
The storage in log files guarantees the functionality of the website. In addition, this data allows us to optimize the display of the website and secures the safety of our IT system. We do not analyze this data for marketing purposes in this context.
This constitutes our legitimate interests in processing data in accordance with Art. 6 Par. 1 lit. f GDPR.
4. Data stored in log files will be deleted after 6 months. There is no additional storage of data in a way that would allow the identification of a person (“data subject”).
5. Recipient and Processor
When using our website, your data is submitted to the following recipients:
- Our sites, which can be found on https://www.fcc-group.eu/
- AlejTech, spol. s r.o., Revolučná 29, 821 04 Bratislava, Slovakia
- Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
- Social Media platforms (see paragraph VIII “Usage of Plugins”)
In certain cases, we use external service providers (external processors) to process personal data. These were carefully selected and commissioned, are subject to directives and are regularly audited.
If orders are placed using our website, data might be submitted to CRIF GmbH, Diefenbachgasse 35, 1150 Vienna, for credit check purposes.
If we commission sub-contractors, we may forward data provided by the customer to such a sub-contractor in accordance with Art. 6. Par. 1 lit. b GDPR, who then shall process this data as order processor in relation to data security. Sub-contractors are carefully chosen and commissioned by FCC. If sub-contractors become order processors, they are bound by the directions of the contracting entity and are routinely audited.
III. Contact Request by online Form or E-Mail
6. Description and scope of data processing
If you contact us by online contact form or e-mail, we collect and process your name, your contact details and your specific request.
7. Purpose of data processing
The purpose of processing this data is to manage your contact request.
8. Legal Basis
We process your submitted data exclusively on the basis of your consent (Art. 6 Par. 1 lit. a GDPR). You can withdraw this consent at any time. An informal e-mail note regarding the withdrawal shall suffice. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
9. Storage and Erasure
FCC erases or uses pseudonymization of your personal data as soon as it is no longer needed to achieve the purpose for which it was collected and processed and no other legal obligations require us to further store it. Burden of proof and retention obligations result specifically from applicable commercial law, stock corporation law, tax law and anti-money laundering regulations. In addition, FCC retains the personal data required for assertion, defence or vindication of legal claims and their enforcement in administrative or judicial proceedings. Thus, data shall be kept until the end of the relevant limitation period or until the final procedural conclusion.
IV. Creation of a User Account / Registering on our Website
10. Purpose
During the registration routine, FCC collects and processes data like name, delivery address and invoice address for the purpose of creating a user account.
A user account enables us to access all previously provided data (e.g. name, phone number, company name, tax ID and address information) more quickly in cases of further orders.
11. Legal basis
All data is processed in accordance with your consent (GDPR Art. 6 Par. 1 lit. a) given during the registration process. You are always entitled to withdraw this consent (information on the possibilities of contestation and contact details can be found below). When you delete your user account, your data will be kept for documentary purposes according to legitimate interests (GDPR Art. 6 Par. 1 lit. f)
12. Storage / Erasure
Your data will be kept until you delete your user account and thereafter for the duration of two years, if legal retention obligations do not oppose such erasure or where your data is no longer required for the defence or assertion of legal claims.
V. Orders using our Web Shop
13. Purpose
During the order process on our website, FCC collects and processes the data you provide, such as name, date of birth, delivery/collection address, invoice address, shopping basket, order content, invoice details, payment details and so on, to enable the purchase of our products from our website.
14. Legal basis
The processing of your data is necessary for the performance of the online contract (GDPR Art. 6 Par. 1 lit. b) and for compliance with a legal obligation to which the controller is subject (GDPR Art. 6 Par. 1 lit. c)
15. Storage / Erasure
Your data is generally stored and kept for the duration of three years after your last activity unless legal retaining obligations oppose such erasure or in individual cases where your data is required for the defence or assertion of legal claims.
Data regarding the individual orders and transactions is kept in accordance with legal retention obligations for a minimum of seven years.
VI. Usage of Cookies
16. Definition of cookies
Cookies are small text files that are stored in your web browser. They are downloaded by your browser when you first visit our website. When you visit the website again using the same device or browser, respectively, the cookie and all information in it are sent to the respective website that created it (“First Party Cookie”) or the website to which it belongs (“Third Party Cookie”). This allows us to know that the website has been visited with the respective browser before, and allows us to change the display of content. Cookies “remember” your preferences, tell us how you use the site and may adapt the offers on display individually for you.
17. Cookies used
We use “session cookies” for the duration of your visit to our site for the purpose of executing the transfer of messages and to provide the services requested by you. The data processing through cookies is based on our legitimate interests in providing a fully functional website and the services requested by you (GDPR Art. 6 Par. 1 lit. f, § 96 Par. 3 TKG).
In addition, our website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google uses cookies which are text files stored on your computer that allow analysing how you use the website. The information generated by a cookie about you’re your usage of the website (including IP address) are typically submitted to a server of Google in the United States of America and stored there anonymized. This processing of data is done solely on your given consent on cookies through the cookie settings (GDPR Art. 6 Par. 1 lit. f, § 96 Par. 3 TKG). Details as regarding the storage period and al stored information can be found visiting the following link to Google Analytics at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
18. Your cookie settings on this website
If you want to fully deactivate cookies or limit them, please do so in the settings of your internet browser. Already stored cookies can be deleted at any time. If you choose to deactivate cookies from our website, not all features might be fully accessible.
Information on how to manage or delete cookies can be found in the integrated Help section of your browser. Additional information on this procedure can be found by following the links provided below:
Internet Explorer:
http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome:
http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari:
https://support.apple.com/kb/ph21411?locale=de_DE
Opera:
http://help.opera.com/Windows/10.20/de/cookies.html
