FCC Austria Introduces the Mobile App “My FCC Services”

Making waste collection calendars more accessible and ensuring no collection is missed.

FCC Austria is happy to announce the launch of its new mobile application, “My FCC Services.” This user-friendly app is designed to simplify residents' waste collection schedule management while contributing to environmental sustainability by reducing reliance on printed calendars.

Starting January 1, 2025, FCC Austria rolled out the app in Styria as a pilot project. The app replaces traditional printed waste collection calendars or reminders in desk planners. It provides an efficient solution for notifying residents about upcoming waste collection dates. With its intuitive and straightforward design, setting up the app requires only a few steps:

1. Download the app onto your mobile device.
2. Enter your address and select the type of waste you wish to track (e.g., household waste, plastic, paper, or biodegradable waste) or the frequency of collection (available in selected municipalities).
3. View a clear and organized calendar with your selected waste collection dates and set up notifications tailored to your preferences. Users can decide how far in advance and for which types of collection they want to be notified.

“We manage waste collection and disposal services in nearly 100 municipalities in Styria and more than 250 across Austria. Customers have often told us they forgot to place their waste bins or bags outside for collection, which leads to inconvenience when waste isn’t picked up. With mobile apps becoming an essential tool in daily life, we decided to modernize this process and replace fridge calendars with a digital solution,” says Bernhard Konschegg, Sales Manager for the Styria Region at FCC Austria.

FCC Austria Embraces Digital Innovation

Since 2017, FCC Austria has consistently introduced new online channels for customer communication. The first initiative was the launch of an online shop for waste services, offering a convenient way to manage waste disposal online. Customers could simply select the location, time, type of waste, and container size, and the waste service would handle the rest. These solutions save time, provide flexibility, and enhance customer service, proving that innovative technologies can be effectively integrated into traditional industries like waste management.

The “My FCC Services” mobile app is available free of charge for both Android and iOS devices. Currently, the app is part of a pilot project in Styria. However, FCC Austria plans to expand its availability to all municipalities where it offers services.

By embracing digital tools like “My FCC Services,” FCC Austria continues to make strides in improving the efficiency and convenience of waste management, ensuring residents never miss a collection while promoting sustainable practices.

Download the app today and take control of your waste collection schedule!