Goal
We design, undertake and manage ser-
vices and infrastructure, of which the
aim is to satisfy the requirements and
needs of our customers and to contrib-
ute to the sustainable development of
the communities in which we are estab-
lished.
Vision
We are a model international group, op-
erating in the Citizen Services sector and
contributing to the wellbeing and sustain-
able progress of society.
Principles
For all of us that form part of FCC, our
principles are behavioural guidelines that
we consider to be absolute, since they are
aspects that distinguish our culture, and
are fundamental for the Group to operate
successfully as well as sustainably and
responsibly.
The principles describe the way in which
we want to achieve our Goal and Vision.
“To do things well”
At FCC Group we have always done things
well, because it is the only way to work
we know in which to work and is essen-
tial to the commitment we have in place
with our internal and external stakehold-
ers. Doing things well requires us to give
our best with regard to both professional
competence and personal attitude.
“Integrity”
At FCC, integrity is both a personal and
professional requirement. Having integri-
ty means, in addition to fulfilling our com-
mitments, having respect for the person
with whom we are dealing, and behaving
in an upstanding honest and transparent
manner, every day, in all the activities
that we undertake, and in all the countries
in the world in which we have presence.
“Efficiency”
Efficiency is part of our history and is one
of the reasons for our success. For all
those who are part of FCC, being efficient
means being austere, minimising the use
of all types of resources and making the
most out of them in the development
of our activities and in the achievement
of our objectives. At FCC, efficiency is
an economic, environmental and social
value.
“Proximity”
We are a company providing services to
citizens which is close to the societies
in which it operates, thus responding to
the new requirements of communities of
the twenty-first century. This principle
requires us to respect the expectations of
the individuals within the communities,
whilst at the same time striving to provide
solutions to satisfy public interest.
13
Goal, Vision, Principles
and Attitudes
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